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October 2015

Reference and Adult Services Section: Negotiating Skills for Information Professionals

October 15, 2015 @ 9:00 am
Northbrook Public Library, 1201 Cedar Ln
Northbrook, IL 60062 United States
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Please join us as we partner with RAILS to bring you a presentation by Michael Gruenberg. By setting clear goals and expectations, information professionals can make the most of a meeting with a vendor and develop a mutually beneficial relationship with the content salespeople. Get tips and best practices from a long-time salesperson, supporter of libraries, and recent author to understand how your library will profit from the buying experience. Registration/Refreshments: 9:00-9:30 Speaker: 9:30 - 11:00 – Part 1 11:00…

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December 2015

Reference and Adult Services Section: Give the Customer What They Want…But What Do They Want?

December 3, 2015 @ 9:00 am - 1:00 pm
Aurora Public Library IL

Please join us! Gail Johnson and Pam Parr from Face to Face Communications and Training will lead us on an adventure to find out what our customers really want! As librarians, we all talk about providing services and programs that our customers want. But how do you know what your customers really want from your library? This interactive program will explore different ways to discover what your customers want and need from your library. We will explore rebooting our brains…

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February 2016

Reference and Adult Services Section- Body & Mind: Serving At-Risk Teens in the Public Library

February 18, 2016 @ 9:30 am - 12:00 pm
Downers Grove Public Library, 1050 Curtiss St.
Downers Grove, IL 60515 United States
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At-risk teens present unique challenges to library staff: it’s a population that could genuinely benefit from public library services, but staff may not feel confident in their abilities to serve them. Join LACONI-RASS and learn about methods and practices for serving at-risk teens with NAMI DuPage and Amy Waters of Glen Ellyn. NAMI DuPage will present a framework for interacting with teens with mental health disorders. School Liaison Amy Waters of Glen Ellyn Public Library will touch on serving teens…

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May 2016

Reference and Adult Services Section: Readers’ Advisory-Bridging the Physical/Virtual Divide:

May 17, 2016 @ 9:30 am - 12:30 pm
Glen Ellyn Public Library, 400 Duane Street
Glen Ellyn, IL 60137 United States
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Join us with RA guru Becky Spratford for her amazing program Readers' Advisory-Bridging the Physical/Virtual Divide, COMPLETELY REVAMPED FOR 2016!!! Promoting books in the virtual world is a tricky proposition. On the one hand, you want to exploit tools like blogs, Twitter, and the ever expanding collection of social media options to reach more readers, but on the other hand, you do not want to forget about your core brick and mortar customers. Readers' Advisory expert, Becky Spratford is here to help.…

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September 2016

RASS Engaging Teen Programs Showcase

September 29, 2016 @ 9:30 am - 1:00 pm
Oak Park Public Library, Veterans Room
Oak Park, IL 60301 United States
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Join us for this fun-filled, idea-stimulating panel presentation on creating programs that engage preteens and teens. See and hear how several YA librarians are doing it right! Hannah Sloan of Aurora Public Library will share her successes in planning and delivering a Crazy College Simulator, a Teen Talent Show, a Say Yes to the Prom Dress program, and others. Andrea Sowers of Joliet Public Library will share her strategies for partnering with high schools to provide crafting and other programs…

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November 2016

RASS Library Safety in an Unsafe World

November 3, 2016 @ 9:30 am - 1:00 pm
Joliet Public Library, 3395 Black Rd
Joliet, IL 60431 United States
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In today’s world of public service there are too many dangerous and scary incidents. What would you do in the event of an obnoxious drunk in the library? A lost child? A visitor vandalizing library property? It is important to try to prevent library security incidents, but it’s not always possible to avoid them.  No one WANTS these things to happen; but we should all be aware of how to protect our visitors, our coworkers and ourselves. The way you…

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March 2017

RASS & RASSL Present Trends in Weeding and Collection Development

March 16, 2017 @ 9:30 am - 12:30 pm
RAILS, Burr Ridge Building, 125 Tower Drive
Burr Ridge, IL 60527 United States
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Please join us for this exciting session on weeding and collection development, brought to you by the Laconi RASS section in collaboration with the Reference Association of South Suburban Libraries, through a special grant made possible by RAILS. 9:30 – 10:00: Refreshments and registration 10:00 – 12:00: Speakers 12:00 - Q& A Presenters include: Mary Kelly & Holly Hibner – Librarians, bloggers and authors of Weeding Manual and Making A Collection Count: A Holistic Approach To Library Collection Management will…

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May 2017

RASS Stealthy Yet Effective: Passive Readers Advisory Ideas

May 18, 2017 @ 9:30 am - 1:00 pm
Bartlett Public Library IL United States + Google Map

Readers' Advisory is an indispensable tool for library staff members. But, how do you reach those patrons who just don't want to engage in the classic readers' advisory interview? How can you reach your users who never approach your desk to talk tomes? It's simple...practice the art of stealth readers' advisory! Please join us for this special program featuring Readers' Advisory Masters who will share with you the ways of sneaky, effect Advisory such as: sneaking RA into conversations, building…

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September 2017

RASS Who’s On Desk? Adapting to Changing Trends in Public Service

September 14, 2017 @ 9:30 am - 12:30 pm
Wheaton Public Library, 225 N. Cross Street
Wheaton, IL 60187 United States
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The scope of public library service is ever-evolving. Frontline library staff have had to seek out new skill sets and creative service models to best meet our patrons' needs.  What does it mean to keep up with the changing trends?  How do you prioritize these successfully? Join us at the Wheaton Public Library to hear from a few change agents in Illinois: Jolie Duncan from the Arlington Heights Memorial Library will speak about AHML's transition to a Call Center Model and…

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November 2017

RASS Take Your Blinders Off: Teen RA for Adult Services Librarians

November 16, 2017 @ 9:30 am - 12:30 pm
Barrington Area Library, 505 N Northwest Hwy
Barrington , IL 60010 United States
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Register Here! Please join us to learn a plethora of information regarding Teen RA from some of the best in the biz. This program will cover working with teens on the desk and how it is different from working with adults, and how to do teen readers’ advisory with both the Young Adult collection and the New Adult genre. We will also discuss some on-the-cusp Adult titles that are good recommendations for teens. Heather Booth from Thomas Ford Memorial will…

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