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September 2017

RASS Who’s On Desk? Adapting to Changing Trends in Public Service

September 14 @ 9:30 am - 12:30 pm
Wheaton Public Library, 225 N. Cross Street
Wheaton, IL 60187 United States
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The scope of public library service is ever-evolving. Frontline library staff have had to seek out new skill sets and creative service models to best meet our patrons' needs.  What does it mean to keep up with the changing trends?  How do you prioritize these successfully? Join us at the Wheaton Public Library to hear from a few change agents in Illinois: Jolie Duncan from the Arlington Heights Memorial Library will speak about AHML's transition to a Call Center Model and…

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November 2017

RASS Take Your Blinders Off – Teen RA for Adult Services Librarians

November 16 @ 9:30 am - 12:30 pm
Barrington Area Library, 505 N Northwest Hwy
Barrington , IL 60010 United States
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February 2018

RASS On-the-Rise Authors & Promoting Patron Prose

February 15, 2018 @ 9:30 am - 12:30 pm
New Lenox Public Library, 120 Veterans Pkwy
New Lenox, IL 60451 United States
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Join us to hear from a panel of librarians discussing two creative writing-related topics: the benefits of writing workshops in a public library; and how to develop an Emerging Author Collection for your community.     From Northbrook Public Library, Mike Hominick and Kate Hall will teach you how writing workshops can help you reach a wider audience for your library and offer first-hand knowledge of what makes a successful (and sometimes not-so-successful) program.   From Glen Ellyn Public Library,…

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May 2018

RASS Working With Homeless Patrons

May 16, 2018 @ 9:30 am - 12:30 pm
Oak Park Public Library, Veterans Room
Oak Park, IL 60301 United States
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