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September 2014

The Customer Focused Library: Strategies for connecting to what your patrons want and need!

September 18, 2014 @ 9:30 am - 12:00 pm
Addison Public Library, 41 Friendship Plaza
Addison, IL 60101 United States
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This program, presented by Gretel Stock-Kupperman, presents libraries with a compelling set of resources and services to meet the needs of their communities. But outmoded service models can focus on the needs of the library first, and the user second. Consumer research has shown repeatedly that understanding user needs and cultivating good customer relationships is key to the success of the modern organization. Creating a customer-focused library enables staff to know their users and meet their needs. A customer-focused library…

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November 2014

Disability Awareness Training – Presented by JJ’s List

November 20, 2014

Here is the Agenda and Registration links for our November 20th Program!   LACONI Circulation Services Section Registration November 2014a   https://laconicssprogram.eventbrite.com     

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September 2015

Space, Design, and the Circulation Department

September 17, 2015 @ 9:30 am - 12:00 pm

September 17, 2015 at Aurora Public Library To Register: http://www.eventbrite.com/e/space-design-and-the-circulation-department-css-tickets-18100975505?aff=es2  

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November 2015

Jaclyn Rowe: If change is the new black, why are you still wearing orange?

November 19, 2015 @ 9:30 am - 12:00 pm

November 19, 2015 at Schaumburg Township District Library   Flyer November 2015 LACONI CSS: Our  upcoming program will be November 19th at Schaumburg Township District Library. We are so pleased to have Jaclyn Rowe present "If Change is the New Black, Why Are You Still Wearing Orange?!" Embracing change from an understanding and positive perspective A deep dive into our unique personalities, and the traits that motivate us or prevent us from being open and accepting to change. Register for this program on…

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March 2016

LACONI CSS presents “How to Stay Organized in a Digital World: at Home and Work.”

March 17, 2016 @ 9:30 am - 12:00 pm
Vernon Area Library, 300 Olde Hafl Day Road
Lincolnshire, IL 60069 United States
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Mar2016 Program Flier Please join us for a great program on Thursday, March 17th presented by LACONI Circulation Services Section:  "How to Stay Organized in a Digital World: at home and at work."  There will be a raffle at the end of the program: Three hours of a professional organizer to work on your toughest problem! Plus tours of the fabulous Vernon Area Library after the program! Hope to see you all there! https://www.eventbrite.com/e/how-to-stay-organized-in-a-digital-world-at-home-and-at-work-tickets-21439963508  

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September 2016

Danger in the Stacks: Security and Safety in the Library

September 15, 2016 @ 9:15 am - 12:00 pm
Arlington Heights Memorial Library, 500 N Dunton Ave
Arlington Heights, IL 60004 United States
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LACONI Circulation Services Section will present Danger in the Stacks: Security and Safety in the Library presented by Jeremy Andrykowski, Deputy Director at Arlington Heights Memorial Library on Thursday, September 15, 2016. ***New** Brian McCallum, a licensed clinical professional counselor, will join Jeremy in presenting this interactive program to help provide insight into how staff can deal with safety and security issues in the Library. Please register at: https://www.eventbrite.com/e/danger-in-the-stacks-how-to-deal-with-security-and-safety-in-the-library-css-tickets-26926452745

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November 2016

LACONI CSS: November Program: Customer Service… Thursday, November 17th

November 17, 2016 @ 9:30 am - 12:30 pm
Naperville Public Library – 95th Street Branch, 3015 Cedar Glade Dr.
Naperville, IL 60564 United States
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Customer Service Tips and Tricks: a strategies program on how to deal with day-to-day on up to really difficult customer service scenarios.  Dave Della Terza and Carla Eisley from Naperville Public Library will be our presenters.  See link for details! Naperville, IL | Naperville Public Library – 95th Street Library Thursday, November 17, 2016 from 9:30 AM to 12:30 PM (CST)   https://www.eventbrite.com/e/customer-service-tips-and-tricks-a-strategies-program-on-how-to-deal-with-day-to-day-to-really-tickets-28410146513  

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March 2017

LACONI Circulation: Stress Relief Tips to Help Us Focus at Work

March 16 @ 9:00 am - 12:00 pm
Mt. Prospect Public Library, 10 S. Emerson
Mt. Prospect, IL 60056 United States
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Please join us for our March 16th program! Join Anu Malhotra, Yoga expert, and the LACONI Circulation Services Section on Thursday, March 16 at the Mount Prospect Public Library as she offers tips and insights into how to relieve stress and to better focus at work. See Eventbrite for details.    

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September 2017

LACONI CSS: Dress your best for your job: projecting a confident and professional image!

September 21 @ 9:30 am - 12:00 pm

Dress your best for your job for laconi website flyer 4 The program will begin with a panel discussion from various library leaders about the importance of dressing appropriately and how this correlates with success in your career. This will be followed by a Lands' End representative providing a fashion show giving examples of professional work attire. He will also be discussing the differences between business, business casual, and casual styles of clothing. This program will conclude by discussing ways…

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November 2017

LACONI CSS: Tech Trends in Circulation and the Library

November 16 @ 9:30 am - 12:00 pm
Gail Borden Public Library, 270 N. Grove Ave.
Elgin, IL 60120 United States
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Come check out some of the latest technology trends in circulation and libraries including self-checks, automated material handler, mediabank, and a POS system just to name a few.

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