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Service Design for Libraries Workshop

November 16, 2018 @ 9:00 am - 2:30 pm

Many libraries dedicate resources to innovation yet are unsure if they are using the right framework to produce results. Calgary Public Library started down this pathway in 2014 by embracing service design. Jackie Flowers and Stephanie Nemcsok from the Calgary Public Library will lead this interactive session on service design.

This session will offer participants an opportunity to learn how service design will enhance their organization’s innovation culture; will help them formally integrate creative processes into their projects; and provide them a template for empowering staff to use a designers’ mindset. REGISTER HERE


November 16, 2018
9:00 am - 2:30 pm
Event Category:


LACONI Technology Section


Oakton Community College Des Plaines Campus
1600 E Golf Rd
Des Plaines, IL 60016 United States
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