Past Programs

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Past Circulation Services Programs

 

“Fueling for Work and Play”

March 20, 2014

Featured speaker: Laura Lynn Barr, University of Illinois Extension

95th Street Branch, Naperville Library

Attendees learned how to eat to maximize their performance and improve their productivity at work and make the most of their workouts with the food they eat.

Laura Lynn Barr

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New Technologies: Creating the Ultimate Library Experience

November 20, 2013

Gail Borden Public Library

More of our patrons are accessing information through mobile devices, downloading and streaming digital content, connecting through social media channels, and expecting their library to be more than just a warehouse of books. Featured speakers Toby Greenwalt, Richard Kong and Leah White brought everyone up to speed on what people are talking about and offer some ideas on how technology can be used to create an experience that patrons will love.

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What is Intellectual Freedom and why is it important to Circulation staff?

September 19, 2013

Elk Grove Village Public Library

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Advancing the User Experience

March 21, 2013 9:30 am

Oak Park Public Library

Libraries today are changing faster than ever. Join us for an opportunity to explore how libraries are following retail, hospitality, and museum models to deliver a better experience for the customer. Learn how this impacts YOU and what this means for the future of front line services.

Featured Speaker: Monica Harris, Oak Park Public Library

Slides from Advancing the User Experience by Monica Harris – Customer Service Manager at Oak Park Public Library

 

 

How to Safely Manage Disruptive Patrons” Presented by CPI (Crisis Prevention Institute)Does your library have…Unruly cell phone users? Out of control kids? Upset patrons? Then you (and/or your staff) should attend: “How to Safely Manage Disruptive Patrons” Presented by CPI (Crisis Prevention Institute)at the Fountaindale Public Library.

November 15, 2012
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Our fall program was held at the Bloomingdale Public Library on Thursday, September 20, 2012 and the topic was “No No’s Avoiding the Noxious Outcome” and was presented by Kelly Krieg-Sigman.
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May 17, 2012

“WHAT IS RFID?” – Presented by Shai Robkin, President, The Americas, and CEO of Bibliotheca ITG LLC

A general discussion about the benefits, implementation, and challenges of Radio Frequency Identification (RFID).

Photos from Spring (May 17, 2012) Program:
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November 17, 2011

“WIRED THAT WAY FOR CUSTOMER SERVICE” – Presented by Jaclyn Rowe

How many of you live with, work with or used to live with someone who is stressing you out? Have you ever been frustrated by a co-worker who talks too much, has to be in control, won’t speak up or is obsessed over details? This is the program for you! As we live and work with people of different personalities, it can be extremely difficult to make relationships and communication work. Through this presentation you will learn about your own personality as well as the personalities of others. Once you know how your co-workers, customers, spouse, family and friends are “wired”, you can start adjusting your expectations and behaviors to immediately see improvements in relationships. As a Certified Personality Trainer, Jaclyn enthusiastically presents her expert knowledge of the four main personalities – Popular Sanguine, Powerful Choleric, Proper Melancholic and Peaceful Phlegmatic – to various groups. Audience members leave with a clear understanding of how to amplify their strengths while working to overcome their weaknesses all in an effort to improve relationships on every level. This is a presentation everyone will be talking about long after the speaker is gone.

Photos from Winter (November 17, 2011) Program:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

September 15, 2011

“GEEKS BEARING GIFTS: Technology Trends for Circulation Staff”

How do you check out a digital download? Is the smartphone the new library card? Join Toby Greenwalt of Skokie Public Library and Anthony Molaro of Highwood Public Library and advisory board members of the LACONI Technology Section as they give us a look at all things digital, and their potential impact on current circulation procedures and policies.

Photos from Fall (September 15, 2011) Program:

 

 

 

 

 

 

 

 

 

 

Spring Program: May 19, 2011

“What Every Computer User Should Know: How to Decrease the Stress & Strain of Working at a Desk presented by Anita Davidson, PT, Creative Rehab Center for Sports, Wellness & Rehab. Do you feel tired at the end of the day? Do you feel the effort of standing up straight? It doesn’t have to be this way! We learned a few simple steps to decrease the stress and strain from sitting at a desk so when work is done, you are ready to finish your day. We learned about posture, workstation set-up options, on-the-spot work exercises to relieve tension, taking charge of your work space and transforming your office for 2011!

 

 

 

 

 

 

 

 

 

 

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Winter Program: January 20, 2011

“Developing a more productive relationship with your boss”. Since your boss has an impact on your success and well-being, it is important to do something to nurture the relationship. In this session, Diane Decker (Quality Transitions), guided attendees to develop a more productive relationship with their bosses and approaches for working with challenging bosses, including bosses who micro-manage or seem unapproachable.

 

 

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Fall Program: September 16, 2010

“Emotions at Work – Learning from our feelings while managing their power.” In this brief overview of Emotional Intelligence, Laura Lewis-Barr of Training 4 Breakthroughs, will help us explore how emotions function and why they are so hard to manage. We will look at the benefits of “emotional literacy” at work. These include: recognizing the early stages of conflict, understanding our nonverbal messages, communicating more authentically, and enhancing our decision making.

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Spring Program: May 20, 2010

“Yoga Lite: Stress Relief for Both Work and Home”

Anu Malhotra, Excecutive Director American Physical Therapy and Sports Medicine Clinic and Pranayama Teacher

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Fall Program: September 2009

Speed Dating: Circulation Style

Do you have a suggestion for a program? We’d love to hear from you.