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Pritzker Military Library Visit

Apr 13th, 2012 | By | Category: Upcoming Events

This 90 minute, docent-led tour is an overview of the rich collection of the Pritzker Military Library. The Pritzker houses a major collection of books and related materials on military history, with a special focus on the role of the citizen soldier in American history.  Knowing what resources are available to our patrons can help […]

Creating Experiences: Customer Service in Libraries

Dec 28th, 2011 | By | Category: Upcoming Events

As public libraries strive to retain patrons in the face of competition with big box retailers, websites, and other community resources, it becomes vital to provide a positive and welcoming experience. This program will discuss different models of customer service and how we can better serve patrons in a technology driven world. Missy Brown, of […]