All entries by this author

How to Stay Organized in a Digital World: Links: CSS

Mar 18th, 2016 | By | Category: Great Ideas from Past Programs

Timelog Here are some handy links from Monica Friel’s (Chaos to Order) presentation. Where to donate things:   Document retention:   Sign up for etips:  

LACONI CSS Disability Awareness Training – November 20, 2014

Sep 30th, 2014 | By | Category: Upcoming Events

Disability Awareness Training Presented by JJ’s List Learn how to interact naturally and confidently with people with disabilities.  Acquire the tools to build understanding and positive communication with disabled people you encounter in your organization, whether as customers or co-workers. Perhaps you have not been around somebody with a disability.  You might be uncertain about […]

Customer Focused Library: Slides pdf.

Sep 19th, 2014 | By | Category: Great Ideas from Past Programs

Here is the PDF of Gretel Stock-Kupperman’s presentation.   Customer Focused LACONI

Circulation Services Section presents…Advancing the user experience: How libraries today are changing for the better.

Dec 11th, 2012 | By | Category: Upcoming Events

Libraries today are changing faster than ever. Join us for an opportunity to explore how libraries are following retail, hospitality, and museum models to deliver a better experience for the customer. Learn how this impacts YOU and what this means for the future of front line services. Presented by Monica Harris on Thursday, March 21, […]

How to Safely Manage Disruptive Patrons

Sep 26th, 2012 | By | Category: Upcoming Events

Does your library have…Unruly cell phone users? Out of control kids? Upset patrons? Then you (and/or your staff) should attend:“How to Safely Manage Disruptive Patrons” Presented by CPI (Crisis Prevention Institute) on Thursday, November 15, 2012 from 9am-12pm at the Fountaindale Public Library located at: 300 W. Briarcliff Road in Bolingbrook.

Circulation Program: What is RFID?

Apr 11th, 2012 | By | Category: Upcoming Events

What is RFID? Join us for a general discussion about the benefits and  implementation of RFID at your library! Our special guest will be Shai Robkin, President, The Americas, and CEO of Bibliotheca ITG LLC. Thursday, May 17 2012 9;00 am-12:00 pm Warren Newport Public Library 224 n. Oplaine Rd. Gurnee, IL WE ARE STILL […]

Seeking Nominations for Reaching Forward Awards

Feb 1st, 2012 | By | Category: Upcoming Events

LACONI MEMBERS:  Here is your opportunity to nominate one of your staff or co-workers who are support staff for the Oberman Rich Award or the Robert P. Doyle Award.  The award winners will be given recognition at Reaching Forward on May 4, 2012.  Anyone submitting a nomination will be entered into a drawing to win […]

LACONI CSS Fall Program

Aug 9th, 2011 | By | Category: Upcoming Events

GEEKS BEARING GIFTS:  Technology Trends for Circulation Staff How do you check out a digital download?  Is the smartphone the new library card?  Join Toby Greenwalt of Skokie Public Library Tony Molaro of Highwood Public Library and advisory board members of the LACONI Technology Section as they give us a look at all things digital, […]